SHIPPING

Every single order is picked and packed by hand at the Starr ACTIVE warehouse. We work as fast as humanly possible to get you your order out pronto!

We deliver in Australia using Australia Post & Fastway Couriers.

Shipping times in the table below start once your order has left our Sydney based warehouse. Please use these as a guideline only.

 

Orders under $100

Orders over $200

Arrival Time*

Standard domestic shipping

$10

FREE

5-10 business days from dispatch

Express shipping

$15

2-5 business days from dispatch

*Arrival time may be depending your delivery area.

Starr ACTIVE reserves the right to make changes to shipping rates and carriers at anytime without notice. This includes waiving or discounting shipping rates at any given time.

 

DISPATCH

Orders placed on business days before 3pm: Dispatched same day.
Orders placed on business days after 3pm: Dispatched next business day.
Order placed on weekends & public holidays: Dispatched next business day (Monday).


*Please note: Dispatch times may vary during sale / holiday periods.

 

TRACKING

Once dispatched, you will receive a notification email containing your tracking number to track the progress of your delivery. There notification emails are automatically sent. If you need more info or help please contact us via email: starr.active@gmail.com

 

DELIVERY

Your parcel will require a signature upon delivery. If you are not at your shipping address at the time of delivery, a calling card will be left to inform you of where to collect your parcel.

Please note the above delivery times are an estimation only and although we hope this never happens, delays during transit may occur from time to time in which Starr ACTIVE cannot be held responsible for. This includes if item(s) are lost, damaged or stolen.

If you have any further questions regarding shipping or live outside Australia, please contact us via email: starr.active@gmail.com